Access to safe and affordable drinking water is a human right, and it is the duty of the water utility to ensure that this right is protected and upheld. Understanding the different ways water intersects with your city is critical. Basic Water Utility Management provides local leaders with a foundation for understanding their local water systems, including: understanding what a successful water system looks like; getting up to speed on government compliance; identifying infrastructure and maintenance needs; and engaging with community members around water resources.
Matthew Braunginn, Erica DePalma, Howard Neukrug, Satya Rhodes-Conway, and Mariah Young-Jones. Basic Water Utility Management. Mayors Innovation Project, 2019.