On March 29, the Mayors Innovation Project hosted a discussion about the critical need for sustained federal funding for water assistance programs, specifically the Low Income Household Water Assistance Program (LIHWAP), including a spotlight on LIHWAP successes in Reading, PA.
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San Antonio’s Uplift Customer Assistance Program: Lessons in Public Engagement
Even utilities with robust customer assistance programs struggle with one main problem: how do they ensure those who need the help are signing up? This challenge spurred Greg Wukash and the SAWS team to create the Uplift Customer Assistance Program, designed to embrace a “neighbor-centric” approach by offering a more holistic method of assistance.
Water Wednesdays: Water Affordability Community of Practice Series
In partnership with the Water Center at Penn, WaterNow Alliance, and US Water Alliance, our Water Affordability Community of Practice (CoP) spotlights best practices on challenges and solutions related to water affordability, providing ample time for …
Event: Water Affordability Community of Practice featuring Deirdre Finn
In partnership with the Water Center at Penn, our Water Affordability Community of Practice (COP) spotlights best practices on challenges and solutions related to water affordability, providing ample time for questions and informal discussion among …
Event: Water Affordability Community of Practice featuring Albany, NY
In partnership with the Water Center at Penn, our Water Affordability Community of Practice (COP) spotlights best practices on challenges and solutions related to water affordability, providing ample time for questions and informal discussion among peers. …
Event: Sweeping Water Reforms in Toledo
In partnership with the Water Center at Penn, this series spotlights challenges and solutions on water affordability. We invite local utility and city leaders that are striving to provide access to safe and affordable drinking and …
Water Affordability Successes Nationwide
Thanks to our partnership with The Water Center at Penn via our Water Affordability Program, we’ve been honored to work with utility and city leaders across the country, helping them reduce operational inefficiencies and keep …
Financing Your Water System: How Cities are Cracking the Mold
In partnership with: Cities across the country are struggling to maintain and update infrastructure while keeping water affordable, particularly for their most vulnerable households. Thanks in part to our Water Affordability program—co-hosted by …
Partnering in Glass City: How Toledo is Protecting its Most Vulnerable Residents
Cities across the country are struggling to maintain and update infrastructure while keeping water affordable, particularly for their most vulnerable households. Thanks in part to our Water Affordability program—co-organized by The Water Center at Penn—utilities …
Event: Water Affordability in Alexandria, VA
Photo by Jack Prommel on Unsplash In partnership with the Water Center at Penn, our Water Affordability Community of Practice (COP) spotlights best practices on challenges and solutions related to water affordability, providing ample time for questions and …